Last Updated: February 2026
Welcome to Luxe Gifting (Pty) Ltd (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, and protect your information when you visit www.luxegifting.co.za.
1. Information We Collect
We may collect the following information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Order details
1.2 Payment Information
Payments are securely processed through PayFast.
We do not store your full card details on our servers.
We do not store your full card details on our servers.
1.3 Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
How We Use Your Information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Provide customer support
- Communicate order updates
- Improve website performance
- Prevent fraud
- Comply with legal obligations
We will never sell your personal information.
3. Sharing of Information
We may share your information with:
- Payment processors (PayFast)
- Courier and delivery services
- Hosting providers
- Legal or regulatory authorities (if required by law)
All third parties are required to protect your data.
4. Cookies
Our website uses cookies to:
- Enable shopping cart functionality
- Improve user experience
- Analyze website performance
You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Secure hosting
- Restricted access to personal data
However, no online system is 100% secure.
6. Your Rights (POPIA)
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Lodge a complaint with the Information Regulator
To exercise your rights, contact us at:
📧 support@luxegifting.co.za
📧 support@luxegifting.co.za
7. Data Retention
We retain personal information only for as long as necessary to
- Complete transactions
- Comply with legal requirements
- Resolve disputes
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites.
We are not responsible for the privacy practices of third-party websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Luxe Gifting (Pty) Ltd
Website: www.luxegifting.co.za
Email: support@luxegifting.co.za
